Core Values

About Us

Each member and associates of the Institute owe their allegiance and loyalty to the Institute, in nurturing and upholding the following 10 Core Values as a minimum:

Integrity, Honesty and Fairness

Independent, Neutral, and Impartial

Ethical Code of Conduct at a level higher than expected of an Public Office Bearer, in discharging their duties whether fiduciary or otherwise

Transparency in all aspects of governance and decision making powers

Efficiency measured by optimum Time and Cost in resolving disputes

Encouraging Business Continuity and Relations between the parties

Non-partisan and Free from Political Influences

Disclosure of any and all circumstances, which may give rise to a perception or real conflicts of interest

Abstain from Discrimination: United Front against discrimination of any type including gender, race, religion, region, nationality, colour, language, cultural background, country of origin, etcetera

Confidentiality in all matters related to ADR services rendered and as required by laws, rules and regulations

Contact Us

Should you require quick response on specific requests, you may also fill up an online enquiry form, call or email to us.